FAQs

Everything you need to know about working with us to create a beautiful, high-performing website.

Who is this service for?

Our web design service is tailored for solo creatives, like ceramicists, photographers, designers, artists, and small business owners who want a beautifully crafted website without the tech overwhelm. If you're great at your craft but not confident with platforms like Squarespace or Shopify, we’re here to helP

What platforms do you work with?

We primarily design and build websites using Squarespace and Shopify, depending on your needs. These platforms are user-friendly, powerful, and ideal for creative businesses that want flexibility without coding. We also offer support for WordPress, Webflow, and Wix on request.

Can I still edit my website after it’s built?

Yes — that’s the goal! We create websites that are easy to manage on your own, even if you’re not tech-savvy. You’ll also get video tutorials or a walkthrough so you know exactly how to update content, change images, or add products.

Do you use AI tools to build websites?

Yes, in smart and intentional ways. We use tools like ChatGPT, Midjourney, and Notion AI to speed up content creation, generate visual concepts, and improve SEO. That said, every site is still custom-designed by humans, with a strong creative eye and your brand in mind.

How long does it take to build a website?

Most websites take 2 to 4 weeks, depending on the package and how quickly content is provided. Larger or more custom builds may take longer — but we’ll always agree timelines up front.

What’s included in the price?

Every package includes:

  • A fully responsive website (mobile + desktop)

  • SEO setup and optimisation

  • GDPR-compliant legal pages

  • Custom design, layout, and styling

  • Domain connection & launch support

We also offer add-ons like newsletters, translations, e-commerce setup, and ongoing support.

How much does it cost?

Packages start from £1,500 for a simple but beautifully built site. E-commerce, content-heavy, or fully bespoke builds range from £3,000–£5,000+.

We also offer flexible monthly support plans from £300/month and pay-as-you-go help at £100/hour.

Can you help with content too?

Absolutely. We offer both AI-powered content generation (fast, affordable, and SEO-friendly) and human-written copy if you prefer something more personal. We also help structure your content so your site tells your story clearly and converts visitors into customers.

Do you offer support after launch?

Yes — all packages come with post-launch support, and we offer optional monthly retainers for ongoing updates, content changes, SEO, and more. You won’t be left on your own unless you want to be.

Can you help me if I already have a Squarespace or Shopify site?

Definitely. We offer audits, redesigns, content help, and retainer support for existing sites. Whether you need a quick fix or a full refresh, we can work with what you’ve already built.

Do you work internationally?

Yes — we work with clients across the UK, EU, and beyond. Everything is done remotely via email, video calls, and shared tools like Notion and Google Drive.

Can I sell products on my site?

Yes! Our Pro package includes full e-commerce setup — we’ll upload your first products, set up payment and shipping options, and make sure your store looks and functions beautifully.